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OUR PRODUCT

Frosty Agent — Never lose a lead to a slow reply again.

Frosty answers every website and WhatsApp enquiry in seconds, qualifies it, books the meeting, and hands your team a warm lead — 24/7, in your brand's voice.

Try Frosty Free
PRODUCT OVERVIEW

What is Frosty?

Frosty is a production-grade autonomous AI agent platform built for businesses that want to convert website visitors and WhatsApp leads into real customers — without adding headcount. It combines omnichannel deployment, frontier AI models, a RAG-powered knowledge engine, and a human takeover console — all managed from a single dashboard.

Frosty · live conversation web + whatsapp
Hi — I'm comparing a couple of vendors. Can you help?
Answers in secondsQualifies intent24/7
The cost of a slow reply

The first five minutes decide who they talk to.

Reply inside five minutes and your odds of qualifying the lead multiply — and almost nobody replies that fast. Frosty is built to win that window, every time.

7×

more likely to qualify a lead when you reply within the hour than an hour later.

60×

more likely than the teams that wait a day or more.

0.4%

of first replies actually go out inside five minutes.

Source: Oldroyd / InsideSales.com (2007) and Harvard Business Review (2011).

Relative odds of qualifying a lead
By time to first response · five-minute bucket indexed to 100. An index, not a percentage.
Frosty replies in seconds — before this chart even starts.
The window is open.

The study's baseline. Every other number here is measured against this moment.

One brain, two front doors

Two agents. One conversation.

The web and WhatsApp agents share a single memory — so a visitor who starts on your site and finishes on WhatsApp never repeats themselves.

OUTBOUND
Web

Sales and Outreach Calling — AI outbound sales bot for qualifying leads

Upload your lead list or connect your CRM. The agent dials, pitches, qualifies, and books. It runs hundreds of conversations in parallel while your reps focus on closing.

FOR: Real Estate • Finance • Sales Teams

Memory
Shared contextual memory
INBOUND
WhatsApp

Support and Query Resolution — Inbound AI customer support agent

Every inbound call is answered instantly. The agent resolves common queries, collects information, and escalates only what truly needs a human, with full context handed over.

FOR: Customer Support • Finance • Real Estate

Not a chatbot

It doesn't just chat. It acts.

Rule-based bots frustrate people with scripts. Frosty understands intent and takes the next step on its own — tap or hover any action to follow the enquiry that triggers it.

Enquiry in

“Do you work with clinics like ours?”

via Website
Brain
Reads intent
Your command centre

Every lead - and everything about it
in one place.

Everything both agents do lands in one live dashboard, so your team works the hottest leads first without digging.

Performance
Insights and metrics for your workspace.
7d14d30d90d
Export
CONVERSATIONS
214
sessions
MESSAGES
1,480
exchanged
LEADS
96
captured
CONVERSION
45%
lead rate
AVG/SESSION
6.9
messages
PEAK HOUR
7pm
Tue busiest
Conversations & messages
MessagesConversations
Top topics
Pricing 11Delivery 9Booking 6Sizing 6

Product preview. Figures and conversations are illustrative.

  • All conversations stored — web and WhatsApp, old, new and live.
  • Warm / hot tagging by intent, to rules you control.
  • Full activity log — meetings, proposals and quotes, per lead.
  • One-click human takeover, with full history.
  • Analytics, funnel drop-off & CRM sync.
  • Tone and instructions you control, tuned by our team.
Under the hood

Enterprise-grade, engineered end to end.

Last updated: July 2026

Not a wrapper on a template. A production platform Frostrek built from scratch.

Knowledge

RAG knowledge engine — Custom AI knowledge base trained on your company data

We feed Frosty your PDFs and crawl up to 200 pages of your site. It chunks, embeds and indexes them into a semantic brain — so answers are grounded in your content, never generic.

Models

The right model for every task — Multi-model AI orchestration for enterprise tasks

Multi-model under the hood — Gemini and GPT-4o. Our team picks and tunes the best model for each job in your workspace.

Tools

Acts through your tools — Seamless AI CRM and calendar integration

Calendar for bookings, Gmail for follow-ups, Slack for alerts, WhatsApp for chat.

Human

Human-in-the-loop — Live chat agent takeover for seamless support escalations

Pause the agent in one click, take over live, auto-resume when you're done.

Secure

Secure & certified

ISO 27001 & ISO 9001 certified, GDPR-ready. Your content trains only your own agent.

Done for you

The Frostrek team sets Frosty up for you.

We customize and train the agent around your business and deploy it on your website and WhatsApp, so there is nothing for you to build or code. You tell us about your services, and we handle the rest during onboarding.

1

Tell us about your business — Fully managed AI agent onboarding and deployment

A short onboarding session: your services, pricing, common questions and how you like to speak to customers.

2

We customize and train Frosty — Fully managed AI agent onboarding and deployment

Our team builds the agent on your content, tone and rules, then tests it against real customer questions.

3

We deploy — you convert — Fully managed AI agent onboarding and deployment

We put Frosty live on your website and WhatsApp and keep tuning it, while your team focuses on closing.

Why Frostrek

Built for how you actually sell.

Grounded in your data

Trained on your products, pricing and policies — accurate answers, never made up.

Web + WhatsApp continuity

One conversation across channels; customers never start over.

Your team, amplified

Frosty absorbs volume and repeat questions so people do the high-value work.

Enterprise-grade & certified

ISO 27001 & ISO 9001 certified, GDPR-ready — built in Gurugram by a 50+ engineer team.

Who it's for

If you live on inbound, Frosty pays for itself.

From e-commerce to clinics to car showrooms — if your leads arrive through a website or WhatsApp, Frosty can answer them, qualify them and act on them.

E-commerce — AI chatbot for E-commerce and D2C brands
Real estate — AI sales agent for Real estate and property
Healthcare — Automated customer support for Clinics and healthcare
Education — AI lead generation for Education and study-abroad consultancies
Marketing — 24/7 AI agent for Marketing agencies
Automobile — Conversational AI for Automobile and car dealerships
Finance — AI customer service for Financial services
Travel — Automated booking agent for Travel and hospitality
Interiors — AI sales assistant for Interiors and renovation
Home services — Automated lead qualification for Home and repair services
Legal — AI receptionist for Legal and professional services
Fitness — 24/7 support bot for Fitness and wellness
Logistics — AI query resolution for Logistics and freight
Manufacturing — B2B AI sales agent for Manufacturing
Events — Automated booking system for Events and catering
Salons — AI appointment booking for Beauty and salons
Pricing · India

One agent, priced around you.

No tiers to compare. We scope Frosty to your business and quote it from a single starting price.

Plans start at
$200
per month

The enterprise-grade Frosty Agent.

Frosty Agent starts at $200/month for a single website and WhatsApp agent; final pricing depends on enquiry volume and is confirmed on a demo call.

Built, trained and deployed by the Frostrek team around your business — not a template you configure yourself.

  • Website + WhatsApp agent
  • Live dashboard & CRM sync
  • Human takeover, any time
  • Trained on your own content
Book a demo Talk to us

Final pricing depends on enquiry volume and how much we build around you. We'll quote it on the demo call.

Questions

Everything you need to know.

About Frosty
Frosty is an AI agent that talks to your website visitors and WhatsApp leads for you. It answers their questions in seconds, works out what they want, books meetings, and passes qualified leads to your team, day and night. Frostrek builds, trains, and runs it around your business, so you get a working agent without adding staff.
A basic automated chat follows a fixed script and gets stuck the moment a customer asks something it wasn't set up for. Frosty understands the actual question, replies in a natural way, and takes real steps like booking a call or sending a quote. It works more like a junior sales rep that never sleeps than a set of pre-written replies.
Yes. Frosty runs on your website and on WhatsApp at the same time, using one shared memory. If someone starts a chat on your site and later messages you on WhatsApp, Frosty remembers the earlier conversation, so the customer never has to repeat themselves.
Yes. Frosty asks the right questions to understand budget, timeline, and intent, then tags each lead as warm or hot based on rules you set. When a lead is ready, it books a meeting straight into your calendar, sends a proposal or quote, and saves the contact details for your team to follow up.
Yes. Frosty can handle around 90% of the everyday questions your customers ask, things like hours, pricing, availability, order and service queries, and how your process works. When something needs a person, it passes the conversation to your team, so support stays fast without your staff answering the same questions all day.
Yes. Frosty answers the moment a message comes in, at any hour, including nights, weekends, and holidays. That matters because most buyers go with whoever replies first, and enquiries usually arrive long after your team has logged off.
While ChatGPT is a powerful general-purpose assistant, it lacks deep integration into your business workflows. Frosty Agent is purpose-built for enterprise sales and support: it integrates directly into your website and WhatsApp, is strictly trained on your own proprietary knowledge base, and can autonomously execute actions like booking meetings, sending quotes, and capturing leads directly into your CRM. In short, ChatGPT gives you answers; Frosty acts as a 24/7 autonomous sales rep and support agent built around how you actually sell.
Setting it up
No. The Frostrek team sets Frosty up for you. We customize and train the agent around your business and deploy it on your website and WhatsApp, so there's nothing for you to build or code. You tell us about your services, and we handle the rest during onboarding.
The Frostrek team trains and customizes Frosty around your business, your services, and your rates. It also reads the content on your website to build its knowledge, and you can share PDFs or documents to add to what it knows. That's why its answers match what you actually offer instead of sounding generic.
It usually takes anywhere from a few hours to a few days. The timeline depends on the size of your knowledge base and what you need Frosty to do, so a straightforward setup goes live quickly while custom requirements take a little longer. The Frostrek team confirms the timeline with you upfront.
Yes. The team sets the tone Frosty uses, and it answers from your own content, so it sounds like your business rather than a generic script. You stay in control of how it speaks and what it's allowed to say.
Yes. Frosty can be added to most common website setups, and the Frostrek team handles the integration for you. Your customers get the same agent on your site and on WhatsApp, working from one shared knowledge base.
Frosty uses a multi-model approach. The Frostrek team picks the best available model for each type of task, so the right model handles the right kind of work behind the scenes. If you have a preference, the setup can be customized to your requirements.
How it works day to day
Frosty answers from your own content rather than making things up, so it stays grounded in what you actually offer. When it isn't confident or a question needs a person, it hands the conversation to your team instead of guessing, and that question can be added to its knowledge for next time.
Everything lands in one live dashboard. You can see every conversation across your website and WhatsApp, old and new, with leads sorted by intent and every action logged, from meetings booked to quotes sent. You also get analytics on response times and where leads drop off.
Yes. Frosty runs on a shared dashboard that your whole team can log into. Any team member can step into a live conversation with one click and continue with the full history in front of them, and different people can handle different conversations at the same time. Frosty picks each one back up automatically once your team is done.
Yes. Frosty syncs qualified leads and their full history into your CRM, and it works with Google Calendar for bookings, Gmail for follow-ups, and Slack for team alerts. It does more than reply, it acts through the tools you already use.
Frosty is a multi-language agent. It replies in the language your customer writes in and picks up the language automatically during the chat, so you can help visitors from different regions with one agent.
Yes, through a separate voice agent. It answers inbound calls, qualifies the caller the same way the website and WhatsApp agents do, and books a callback when no one is free to pick up. Voice is offered as an add-on, so ask the Frosty team to include it.
Trust and getting started
Yes. Frostrek is ISO 27001 and ISO 9001 certified and GDPR-ready. Your content is used only to train your own agent, and Frosty is built and hosted end to end by Frostrek rather than pieced together from other people's tools.
The Frostrek team does. We keep Frosty running, update it as your business changes, and retrain it when you add new services or content. If something needs adjusting, you have a team to reach rather than a tool you're left to manage on your own.
Frosty fits any business that gets enquiries and wants to answer them fast. That includes marketing agencies, real estate, clinics and healthcare, education and study-abroad consultancies, car dealers, financial services, and online stores. If your leads come in through a website or WhatsApp, Frosty can capture and qualify them.
Frosty Agent starts at $200/month for a single website and WhatsApp agent; final pricing depends on enquiry volume and is confirmed on a demo call.
Book a demo and the Frostrek team will set Frosty up on a sample of your own content, so you can watch it answer a real enquiry before you decide. You can reach the Frosty team through the Book a Demo button or on WhatsApp.

Capture every enquiry — starting this week.

Book a 20-minute demo and we'll set Frosty up on your website and WhatsApp, trained on your own content. You'll see it answer a real enquiry before you decide.

Book a demo Chat on WhatsApp

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